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Privacy Policy

Effective Date: 04-09-2026

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Mind Tutors ("we," "us," or "our") is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy outlines how we collect, use, disclose, and manage your personal information when you visit mindtutors.com.au or book our training services.

Information We Collect We may collect the following types of personal information:

  • Identity and Contact Data: Name, email address, phone number, and billing/mailing address.

  • Booking Data: Information related to your MHFA course registrations, dietary requirements (for catered events), and payment transaction details (processed securely via third-party gateways).

  • Technical Data: IP address, browser type, and interaction data gathered through cookies to improve our website experience.

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How We Use Your Information We use your personal information to:

  • Process bookings and deliver Mental Health First Aid (MHFA) training.

  • Communicate course details, transfer terms, and post-booking information.

  • Comply with MHFA Australia’s reporting and certification requirements.

  • Improve our website, services, and customer support.

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Disclosure of Information We do not sell your personal information. We may share your data with:

  • Mental Health First Aid (MHFA) Australia: For the purpose of issuing certificates and maintaining official instructor records.

  • Service Providers: Third-party platforms (e.g., payment processors, hosting services) that facilitate our operations.

  • Legal Authorities: When required by Australian law.

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Data Security and Access We take reasonable steps to protect your personal information from unauthorized access or disclosure. You have the right to request access to or correction of the personal information we hold about you. To do so, please contact us at admin@mindtutors.com.au .

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